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FAQ

We are a fully insured moving company and can provide the ‘Certificate of Insurance’ that many buildings require. We offer various insurance options, and if damage occurs, your belongings will be replaced or repaired without any worries.

Request a quote, and our manager will provide all the details and let you know if your desired date is available. After clarifying all the details, you will receive a confirmation email, and you’ll be ready to move!

Absolutely no hidden fees. We are very clear and transparent with our pricing. You will never be charged for something you haven’t been informed of.

We always recommend our customers box up all the loose stuff and sort out everything before the move. Mark things that will stay, find the shortest route from your apartment to the truck, reserve an elevator.

We unable to move anything flammable, livestock, and taxidermy.

The foreman may ask you if the team can take a break, so all the lunch time will be deducted from the final bill. Our customers only pay for the time we work.

At our moving company, we take pride in our team of dedicated professionals who are not only skilled movers but also embody our faith-based values. Our workers undergo thorough background checks to ensure the safety and security of our clients’ belongings. We believe in treating each other and our clients like family, fostering a culture of trust, respect, and integrity throughout our organization. Our team is committed to providing exceptional service with a personal touch, guided by principles of honesty, compassion, and reliability. You can trust that our workers are not only experienced and competent but also uphold the values that define our company as a whole.

To ensure a smooth long-distance move, it’s recommended to provide movers with a notice of your preferred moving dates 15 to 30 days in advance. During this time frame, a moving consultant will schedule a visit to your residence to assess the scope of the move, including all items to be packed and transported.

For local moves or intrastate relocations within SW Michigan or Northern Indiana, a 7 to 10 day notice is typically adequate. If you require full packing and moving services, it’s advisable to reserve a date for an in house consultation visit.

Yes, we assemble and disassemble almost all types of furniture. Some items need to be assembled and disassembled by someone who specializes, such as some exercise equipment. 
The crew always appreciates the tip, but it is by no means necessary and entirely up to you.

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